Please use this form below to let us know any issues or questions concerning our services. We will respond to your queries as soon as possible.
Playback Issue
If you found difficulties during playback & still failed after executed the basic troubleshooting, please provide us this information below so we can assist you further:
Movie title(s) that is facing the issue
Device model and operating system (app or web)
Does changing the network resolve the issue?
Does the error persist even after changing player (using browser or other devices)?
Please provide a screenshot of the internet speed test result